No ID, No Grant! SASSA Stops Payments for May – Check If You’re Affected

SASSA Stops Payment – The South African Social Security Agency (SASSA) has confirmed that grant payments for May 2025 have been halted for beneficiaries without verified IDs. This sudden move has left thousands uncertain about their payments. Beneficiaries are now urged to take immediate action to avoid being removed from the May grant cycle.

If you’re a SASSA beneficiary for Old Age, Child Support, Disability, or SRD grants, read this full update to understand how ID verification affects you, how to resolve it, and what to do next.

Why Is SASSA Stops Payment in May 2025?

SASSA is enforcing a stricter verification policy to combat fraud and clean up its records. Those whose identity documents are unverified or incorrect have had their May 2025 payments stopped until the issue is resolved.

Reasons for Stopped Payments:

• Identity Document (ID) not verified with the Department of Home Affairs
• ID submitted is expired, incorrect, or mismatched
• Beneficiaries failed to complete biometric revalidation
• Incomplete reapplication after temporary disqualification

Who Is Affected and What Grants Are Paused?

Beneficiaries across various grants may be impacted. Below is a table showing the grants most affected by the ID verification issue:

Grant Type	Monthly Amount	Status for Unverified IDs	Verification Required
Old Age Grant	R2,180 – R2,330	Stopped Until Verified	Yes
Child Support Grant	R530	Paused	Yes
Disability Grant	R2,180	On Hold	Yes
Foster Child Grant	R1,180	Stopped	Yes
SRD R370 Grant	R370	Suspended	Yes
Care Dependency Grant	R2,180	Delayed	Yes
War Veterans Grant	R2,300	Paused	Yes
Grant-in-Aid	R530	Frozen	Yes

Check Your Grant Status Right Now

If your May 2025 grant payment hasn’t arrived, use these methods to check your status:

• Visit https://srd.sassa.gov.za/sc19/status
• Call the SASSA helpline: 0800 60 10 11
• Dial 1203210# on your phone (Free USSD option)
• Visit your nearest SASSA office with your ID and SASSA card

Steps to Fix ID Verification Issues

If your grant is on hold due to an unverified ID, follow these steps:

Step-by-Step Resolution Guide:

1. Visit your nearest Home Affairs office to ensure your ID is active and valid
2. If you’re an SRD beneficiary, log into the SRD website and re-submit your ID details
3. Complete the biometric revalidation process if prompted
4. Submit supporting documents to your local SASSA office (proof of residence, ID, affidavit if needed)
5. Reapply if your record shows ‘discontinued due to ID issue’

Timeline for Grant Reinstatement

Action Taken	Expected Reinstatement
Verified by 5 May 2025	Mid-May 2025
Verified by 15 May 2025	End of May 2025
No Action Taken	Payment Cancelled
Verification Failed	Further Delay or Removal

Avoid Permanent Removal

• Failing to verify ID before 31 May 2025 may result in permanent disqualification
• You will need to submit a full reapplication if removed

Top 5 Provinces With Highest Payment Stops

Province	Estimated Affected Cases
Gauteng	152,000
KwaZulu-Natal	138,500
Eastern Cape	127,400
Western Cape	94,000
Limpopo	83,900

Contact Details for Assistance

SASSA Regional Office	Phone	Email
Gauteng	011 241 8320	[email protected]
Western Cape	021 469 0200	[email protected]
KZN	033 846 3400	[email protected]
Eastern Cape	043 707 6300	[email protected]
National Helpline	0800 60 10 11	[email protected]

FAQs – SASSA Stops Payment 

1. Why did SASSA stop my grant even though I applied?
If your ID has not been verified, SASSA may pause your payment for fraud prevention reasons.

2. What documents do I need to fix this?
You’ll need your South African ID, proof of residence, and sometimes a signed affidavit.

3. How long will it take after ID verification to receive my payment?
Most reinstatements take 7 to 15 working days, but it can vary by region.

4. What if I lost my ID?
Apply for a temporary ID at Home Affairs and submit the receipt along with your SASSA documents.

5. Will I get back pay once my grant is reinstated?
Yes, missed payments are usually paid retroactively after successful verification.

Conclusion of SASSA Stops Payment 

If you’re a SASSA beneficiary and haven’t received your May 2025 grant, now is the time to act. Unverified IDs are the biggest reason behind suspended payments, and SASSA has made it clear: No ID, No Grant. Make sure your information is accurate, reverify if necessary, and stay updated through official SASSA platforms.